Technical Support

To better serve our valued customers PTI has implemented a state-of-the-art web-based support program for customers having issues with any PTI or Digitech branded products. Please visit support.ptisecurity.com and create an account or sign-in if you have already registered. To make sure you are getting the best of the best service please sign up for our Preferred Support Program.  Contact a Sales Representative for more information.

Product Returns

For product returns or warranty exchanges, a Return Material Authorization (RMA) must be obtained before shipping any product back to PTI. Check out our Product Return Policy and visit our online RMA portal at rma.ptisecurity.com.